Have Questions?

Here are our most frequently asked questions

Don't see your question?
Send us an email at support @sewersclub.ca


Have Questions?

Here are our most frequently asked questions.

Where is Sewers Club located?

Sewers Club is based in Brampton, Ontario Canada. 🇨🇦

Why are all prices in USD?

The answer is a bit of a long technical one, but the short answer is we can only support one currency and that is USD. We'd love to support more currencies in the near future, so stay tuned. 

Is shipping free?

Yes, every order from Sewers Club comes with free shipping. So go crazy! 📦

How long do I have to stay subscribed for?

As long as you like! We have 1-month, 3-month and 1-year subscriptions.

I have a coupon, where do I enter it?

Fantastic, we love coupons! You can enter it at checkout, here's what it looks like

When does my box get shipped?

We ship our boxes on the 27th of each month.

When do I get recharged?

If your subscription is up for renewal, you will be recharged on the 15th of the month.

What shipping service will deliver my package?

Depends where you live. It may be delivered by Canada Post (Canada), USPS or UPS (United States)

Can I track my package?

Yes, every order in Canada and the US gets tracking. Once the package is shipped, you will receive an email with tracking that you can eagerly check every 10 mins 😬

I've forgotten my password, what do I do?

You can reset your password by doing the following:

  1. Go to the login page
  2. Click on "Forgot Password" under the login button.
  3. Fill out your email address.
  4. Check your email for a reset password email.

The reset link is only valid for about an hour.

If you have any issues please contact support@sewersclub.ca and we're happy to reset it for you.

Where can I change my shipping address?

You can change your address by doing the following:

  1. Logging in to your account here
  2. Select "manage" under "My Subscriptions".
  3. Select "edit" under "SHIPPING ADDRESS".
  4. Enter your new address!

If you have any issues please contact support@sewersclub.ca and we're happy to change it for you.

Where do I subscribe?

You can choose your subscription here

I have other questions...

We're more than happy to answer them, send us an email at support@sewersclub.ca

Starting at $26.95USD per month

You don't want to miss out on next month's box! 

support@sewersclub.ca

Email Us for Inquiries

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